Focus on the nuts and bolts, says online retailer
January 21, 2006 Leave a Comment
by Guy Mosel @ The Courier Mail
dStore owner Andrew Cooper says the key to online retail success is being nimble. “The large retailers overcomplicate things,” Mr Cooper says.
“They load their online businesses with high level management layers and business managers and consultants. They don’t focus on the nuts and bolts – presenting properly online and being customer-centric. Read more of this post